Frequently Asked Questions
Faq’s
General Dentistry
1. What services does The Smile Clinique offer?
We provide general, preventive, same day crown, ceramic fillings (onlay inlay), composite or Porcelain crown, veener restoration restorative, and cosmetic dental treatments for patients of all ages.
2. Are you accepting new patients?
Yes, we warmly welcome new patients and families.
3. How do I book an appointment?
Appointments can be booked online, by phone, or through our contact form.
4. What are your clinic hours?
Please visit our Contact Us page for the latest opening hours and availability.
5. Do you offer same-day appointments?
Where possible, we accommodate same-day appointments, especially for dental emergencies.
Preventive Dental Care
6. How often should I visit the dentist?
Most patients benefit from a check-up and professional clean every six months.
7. Why are regular dental check-ups important?
Routine examinations help detect cavities, gum disease, oral cancer, and other issues before they become serious.
8. What happens during a dental check-up?
Your dentist will examine your teeth, gums, and oral tissues and may recommend X-rays if necessary.
9. How can I prevent cavities?
Brush twice daily, floss regularly, reduce sugary foods and drinks, and attend regular dental visits.
10. Are dental X-rays safe?
Yes. Modern digital X-rays use very low radiation levels and are considered safe.
Children's Dentistry
11. At what age should my child first visit the dentist?
We recommend scheduling your child’s first dental visit by their first birthday or when their first tooth appears.
12. Do you provide dental care for children?
Yes, we offer gentle and friendly dental care for children of all ages.
13. How can I help my child avoid cavities?
Encourage proper brushing habits, limit sugary snacks, and schedule regular dental check-ups.
Cosmetic Dentistry
14. What cosmetic dental treatments do you offer?
We provide teeth whitening, veneers, smile makeovers, cosmetic bonding, and other aesthetic treatments.
15. Is professional teeth whitening safe?
Yes, professional teeth whitening is a safe and effective way to brighten your smile when performed under dental supervision.
16. How long does teeth whitening last?
Results vary depending on lifestyle habits, but many patients enjoy results for several months to years.
17. What are dental veneers?
Veneers are thin custom-made shells placed over the front surface of teeth to improve their appearance.
18. Can cosmetic dentistry improve my confidence?
Many patients report increased confidence and improved self-esteem following cosmetic dental treatment.
Restorative Dentistry
19. What should I do if I have a broken tooth?
Contact us as soon as possible so we can assess the damage and recommend appropriate treatment.
20. What are dental crowns?
Crowns are custom-made restorations designed to protect and strengthen damaged teeth.
21. What are dental bridges?
Bridges replace one or more missing teeth by anchoring artificial teeth to neighbouring teeth.
22. How long do crowns and bridges last?
With proper care and maintenance, crowns and bridges can last many years.
Emergency Dentistry
23. What qualifies as a dental emergency?
Severe tooth pain, swelling, bleeding, trauma, broken teeth, and infections often require urgent attention.
24. Do you offer emergency dental appointments?
Yes, we prioritise emergency cases and aim to provide prompt care whenever possible.
25. What should I do if a tooth gets knocked out?
Keep the tooth moist, avoid touching the root, and contact us immediately for emergency treatment.
Health Funds & Payments
26. Do you accept private health insurance?
Yes, we accept most major private health funds.
27. Can I claim my health fund benefits on the spot?
Yes, we offer HICAPS facilities for convenient on-the-spot claiming.
28. Do you offer payment plans?
Flexible payment options may be available for eligible treatments. Please speak with our team for details.
Patient Comfort
29. Do you treat nervous or anxious patients?
Absolutely. Our team is experienced in helping anxious patients feel comfortable and relaxed during treatment.
30. Why choose The Smile Clinique?
We are committed to providing personalised care, modern dental treatments, and a welcoming environment focused on patient comfort and long-term oral health.