Frequently Asked Questions
Faq’s
General Dentistry
1. What services does The Smile Clinique offer?
We provide general, preventive, same-day crown, ceramic filling (onlay and inlay), composite or porcelain crown, veneer restoration, restorative, and cosmetic dental treatments for patients of all ages. The risks, recovery time and aftercare requirements vary depending on the treatment, and your dentist will discuss these with you before proceeding.
2. Are you accepting new patients?
Yes, we warmly welcome new patients and families.
3. How do I book an appointment?
Appointments can be booked online, by phone, or through our contact form.
4. What are your clinic hours?
Please visit our Contact Us page for the latest opening hours and availability.
5. Do you offer same-day appointments?
Where possible, we accommodate same-day appointments, especially for dental emergencies.
Preventive Dental Care
6. How often should I visit the dentist?
Most patients benefit from a check-up and professional clean every six months.
7. Why are regular dental check-ups important?
Routine examinations help detect cavities, gum disease, oral cancer, and other issues before they become serious.
8. What happens during a dental check-up?
Your dentist will examine your teeth, gums, and oral tissues and may recommend X-rays if necessary.
9. How can I prevent cavities?
Brush twice daily, floss regularly, reduce sugary foods and drinks, and attend regular dental visits.
10. Are dental X-rays safe?
Yes. Modern digital X-rays use very low radiation levels and are considered safe.
Children's Dentistry
11. At what age should my child first visit the dentist?
We recommend scheduling your child’s first dental visit by their first birthday or when their first tooth appears.
12. Do you provide dental care for children?
Yes, we offer gentle and friendly dental care for children of all ages.
13. How can I help my child avoid cavities?
Encourage proper brushing habits, limit sugary snacks, and schedule regular dental check-ups.
Cosmetic Dentistry
14. What cosmetic dental treatments do you offer?
We provide teeth whitening, veneers, smile makeovers, cosmetic bonding, and other aesthetic treatments.
15. Is professional teeth whitening safe?
Professional teeth whitening is generally well tolerated when performed under dental supervision, although temporary sensitivity or gum irritation can occur. Your dentist can discuss the potential benefits and risks with you.
16. How long does teeth whitening last?
Results vary depending on lifestyle habits, but many patients enjoy results for several months to years.
17. What are dental veneers?
Veneers are thin custom-made shells placed over the front surface of teeth to improve their appearance. Depending on the type of veneer and the condition of your teeth, some natural tooth enamel may need to be removed. Possible risks include temporary or ongoing tooth sensitivity, chipping, cracking or loosening of the veneer, and changes around the gum line. Your dentist will discuss the treatment process, risks, care requirements and expected recovery with you before treatment.
18. Can cosmetic dentistry improve my confidence?
Cosmetic dental treatment may change the appearance of your smile. Your dentist can discuss the potential outcomes and whether treatment is appropriate for your individual circumstances.
Restorative Dentistry
19. What should I do if I have a broken tooth?
Contact us as soon as possible so we can assess the damage and recommend appropriate treatment.
20. What are dental crowns?
Crowns are custom-made restorations designed to protect and strengthen damaged teeth. Some patients may experience temporary sensitivity or discomfort after the procedure. Possible complications can include the crown becoming loose, chipped, cracked or damaged, discomfort if the crown does not fit properly, or decay affecting the tooth underneath. Your dentist will provide instructions for caring for your crown and discuss what to expect during recovery.
21. What are dental bridges?
Bridges replace one or more missing teeth by anchoring artificial teeth to neighbouring teeth. Some patients may experience temporary sensitivity or discomfort after treatment. Possible complications include the bridge becoming loose or damaged, sensitivity of the supporting teeth, or problems with the teeth or gums around the bridge. Good oral hygiene and regular dental check-ups are important to help maintain the bridge and surrounding teeth. Your dentist will explain the expected recovery and aftercare before treatment.
22. How long do crowns and bridges last?
With proper care and maintenance, crowns and bridges can last many years.
Emergency Dentistry
23. What qualifies as a dental emergency?
Severe tooth pain, swelling, bleeding, trauma, broken teeth, and infections often require urgent attention.
24. Do you offer emergency dental appointments?
Yes, we prioritise emergency cases and aim to provide prompt care whenever possible.
25. What should I do if a tooth gets knocked out?
Keep the tooth moist, avoid touching the root, and contact us immediately for emergency treatment. Treatment outcomes can vary depending on the injury and how quickly treatment is provided. Your dentist will assess the tooth and surrounding tissues and explain the available treatment options, potential risks and expected recovery.
Health Funds & Payments
26. Do you accept private health insurance?
Yes, we accept most major private health funds.
27. Can I claim my health fund benefits on the spot?
Yes, we offer HICAPS facilities for convenient on-the-spot claiming.
28. Do you offer payment plans?
Flexible payment options may be available for eligible treatments. Please speak with our team for details.
Patient Comfort
29. Do you treat nervous or anxious patients?
Absolutely. Our team is experienced in helping anxious patients feel comfortable and relaxed during treatment.
30. Why choose The Smile Clinique?
We are committed to providing personalised care, modern dental treatments, and a welcoming environment focused on patient comfort and long-term oral health.